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Customer Reviews
I was worried about it and then contacted Paul at the Everki company. The answer was very fast, competent and helpful.
Only less than 24 hours have I received several options . Because I bought the bag in Germany but are currently in another territory of Europe, I was offered that I could get a new Everki on my current address. In less than 48 hours, the new Concept 2 has just been sent to me.
Nowadays, it is very difficult to find such a good service and guarantee for a product. With Paul's competence and willingness to help, as well as with the company's promise, I was overjoyed and very enthusiastic. If only 1% of the world’s best-known companies had just half so good quality of service and of their products like Everki, this world would be significantly better. There is no question for me what kind of backpack I will buy next time. Simple and easy. THE NAME: EVERKI
Paul!! Thank U again!
Peter Schmidt
I was not disappointed. The same day I filed the claim I received an initial response and within five days I had a new Concept 2 backpack delivered to my home. The entire process was uncomplicated, the support team (thanks Katherine) was friendly and went out of their way to assist me.
Everki has got it right - price, design, usability, quality and customer service are what I expect from an upmarket premium product.
First, on what they both have, the designs are stylish and unique, standing out from other backpacks on the market. The various pockets and compartments allows me to carry everything I need for my trips into the office or on the road 33 weekends of the year as a PR rep for a NASCAR race car driver. Also, the airport friendly options (full zip down of the laptop compartment) makes it super easy through the airports. Additionally, sometimes in rains at these race tracks, and having the rain cover available at a moment’s notice has been extremely valuable to protect the bag and contents.
The extra additions to the Concept 2 over the Concept 1 make a big difference for me in my travels! First, the slide-through on the back that allows the backpack to sit on top of my roller bag without falling is worth it’s weight in gold! Rather than always having the backpack on the back, heavy, while travelling, or sitting it on the ground taking up extra space while waiting for my plane, I can securely have it on my roller. Plus, moving through the airport is super easy this way!
One other cool addition is the RFID blocker pocket, which I use to put my wallet and cell phone when going through the airport scanner. Other additions of pocket rearrangement from the 1 to the 2, and the zipper pocket expansion, make the upgrade worth it to me. The Concept 2 is now my primary bag as the Concept 1 has gone into a secondary usage bag.
I highly suggest the Concept 2. As a long-time Everki user (since 2013), I highly suggest their products! Worth every penny, and then some!





