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Customer Reviews
1. SPACE. While it is large (as desired), the space is not well allocated for my purposes. The primary compartments are tall, wide, and shallow. If I were stuffing some clothes into the bag in order to reserve my carry-on for my violin, the clothing would have to be piled up vertically in the same compartment as my work supplies. And even this main compartment is further divided vertically in half, making it even more tall, wide, and skinny.
2. PROPORTION. I'm 5'4" and 112 lbs. I'm strong for my size, but it's just ... unwieldy. I couldn't get into the car and put it next to me because it was too bulky to swing over the steering wheel, making it impractical for daily use around town (back and forth to coffee shops & from work to home).
3. COMPARTMENTS. The sizes are oddly sized and not well suited for my typical supplies. Specifically:
• The side compartments are sliiightly smaller than my laptop charger, so it sticks up out of the top. And they are MUCH too small for a travel mug or water bottle.
• The interior pen-sized pockets don't have bottoms.
• The two square pockets seem designed for a 3.5" floppy disc. They're way too big for business cards, and too flat for my wireless mouse.
• I'm not sure what to use the 11" x 6" x 0" pocket for.
• There is no compartment that might keep my studio-quality headphones safe from getting crushed.
I was so committed to my choice that I was planning to take scissors and remove the dividing panel in the main compartment, to make this space roomier and more versatile. My husband helpfully observed that 1) the bag reminded him of how small I actually am, and 2) for the price, I should not have to take scissors to the bag to make it work.
So, I appreciate the bag's durability and many compartments, but this laptop bag seems better suited for someone whose primary purpose is carrying several laptops.
Also, the bottom corners of the laptop pocket are left open (WHY?) and are not padded. I am going to have to close and pad the lower corners of the laptop pocket to ensure that my laptop is protected.
The side pockets are not big enough to be much use.
Since the backpack is "checkpoint friendly", there should be an RFID-protected compartment or pocket in the backpack.
Also, a second laptop pocket in the laptop compartment would be an excellent addition. It's virtually impossible to find backpacks capable of accommodating more than one laptop. This one manages - just.
If these are corrected, the laptop design and function would be greatly improved.
My only 2 complaints is the carry handle and the water bottle pouch. The water bottle pouch does not hold a water bottle very securely and the zipper is always sliding downward. The piece of material the holds the elastic cord to secure the water bottle in place tore after about 9 months. The handle needs to be more securely attached to the bag. The material where the handle is attached started separating along the zipper stitch line on both sides. With my heavy computer, cables and other electronics i carry for work,the handle started tearing after about a year or so. If the handle was reinforced with some type of stiffer material (nylon/plastic for example) on the inside of the bag then there would be no stress on the stitching.
I can think of a few ways I hope it was different. I'm mentioning these for completeness. I stand behind my 5 star review and would buy this bag again for myself or recommend it to anyone who needs a ridiculously big bag.
- When I overstuff it (and I mean actually filling it to its capacity), for example with groceries—and it can fit a _lot_—it seems to often happen that the zippers open while I'm wearing the bag. Given how this is designed to open, this essentially means it will eventually be 180° wide open, unable to hold anything. However, this can be prevented: I used to close the zippers so that sliders are on the top. If you close them so that they are to either side (either end of the zippers), this does not happen. Funnily, the zipper of the tiny pocket in the top (the phone one in the product images) still opens when the other compartments are overfull. I find this unimportant.
- Being someone who sweats heavily, I actually wish it had a ventilated mesh with a large air gap against by back. It's by no means bad, but I find I tend to carry it quite loosely so it hangs behind me and is not against my back. (I think the adjustments may also be a bit loose by now so that it tends to fall that way?) This mostly works for me, though it may be slightly less than ideal when e.g. hiking. Then I must admit I don't have much experience with such bags, so I don't know how realistic this would be for this kind of bag.
- Someone else mentioned this in a review (and I wouldn't have thought to mention this otherwise, but I agree): The side pockets could be taller, or there could be some kind of a mesh or similar system there for fitting taller water bottles on the sides. You just can't put a .5 liter or 1 liter bottle there, which is a bit of a shame.
I really liked the inclusion of the organizer slots in one of the side pouches. The quality of the bag is readily apparent, and the organization options are top notch. Had the Concept 2 been out of my price range, or more than I was willing to spend I would have gladly used the Business 120 for many years to come.





