I'd like to comment first on the backpack and then on the customer support.
Limited Lifetime warranty.
I bought my Titan few years ago, love it. Very durable, comfortable, padded/protection, strong easy gliding zippers, compartments and zipper sections for everything you'd want or need. My backpack is heavily used....I travel for work 120+ days a year, on and off planes, in and out of convention centers, grabbing it all the time... It gets USED. If you want a big, rugged, backpack for laptop, chargers, accessories, snacks, jacket, coming home with extra souvenirs for the family, etc etc, then the Titan has it all. Space and pockets for everything and then some. Its awesome. And comfortable.

One issue I encountered; after a couple of years, my bag lost the cushion in one of the straps, or it folded over inside the strap and stretched out... it got uncomfortable. After contacting Titan with this and sending a picture over, they gave me several options to get a new bag. within 2 days I had a new one shipped! The customer support was absolutely wonderful and appreciated.

NOTE: The new bag has wider and thicker straps; looks like they addressed what I thought was the only weak point of the Titan.

I highly recommend Everki. The Quality is excellent. And their customer support is A+

Cannot recommend enough! I bought this backpack in 2012 during a special Newegg was running with the purchase of my old Asus ROG G75V, a monster heavy laptop. I used my Titan backpack to carry it back and forth to college everyday. Since I am a computer engineering student, I eventually needed to carry multiple laptops with power supplies, all sorts of video adapters, different cables, tools, and of course your standard school supplies. This thing did it all like a champ.

Seven years later, and it hardly showed any wear. It has fallen off of tables fully loaded before without damaging the precious contents, been through several downpours running to the car without the included rain jacket--no water made it through! Most importantly, Everki stands behind their limited lifetime warranty. I had a couple failing seams on the straps (mind you, 7 years after purchase) and they replaced it free of charge! This fact alone should make you want to buy this bag, since you'll only have to buy it once! Excellent company with an excellent product.

Got this bag about 3 years ago for school, and it is a truly amazing bag.

Not only is this bag ergonomic, has many pockets for organisation, it comes with absolutely fantastic support. When a small item on my bag broke I contacted Everki and they sent me a replacement as pasrt of their limited Lifetime Warranty. Good job guys!

First— this is a review from a 5’ tall woman. I am also former military, so I am used to carrying large heavy items in bags made for men. However, I am disappointed that Everki, as a civilian company, has not taken a more modern approach to bag design/ergonomics. This bag is not made for a woman and id designed in such a way that is assumption is clearly that a woman would never have a need for such a device, which is annoying to say the least. This is why it is not a 5-star bag (see below for the ladies out there).

The things I love, which is why I gave it 3 stars. If you are a man considering purchase, definitely get this bag, it will be 5-stars for you:
(1) There are so many organization pockets. It is really important to me to be able to know where everything is and find it without looking or digging when in a tight space.
(2) The zippers and stitching are very high quality. I expect this will last for many years.
(3) It has a sleek design, so I feel I can take it into work and still get into my office to unpack while looking professional.
(4) The padding on the straps and back are very thick and cushy, which is great for carrying heavy loads.

The things that lost 2 stars are really only specific to me being a woman, if you have narrow shoulders, or if you are a generally small person:
(1) The straps on the shoulders are fixed in static position too high up, and the suspension system does not allow for enough give even if you loosen them all the way. The bag should be able to tilt further off the back and also draw closer into the back (depending on the heft and type of load that is being carried), but it does not do this very basic thing that most suspension systems do better. Plenty of tactical and high tech bags are able to do this better (Everki designers, take a look at Osprey packs for some guidance on how to build a suspension system in a city or travel backpack).
(2) The chest strap is much too low. Even if you do not have breasts, it is still not in an ergonomically advisable position as even men have different centers of gravity. That is why most hiking packs and other bags with chest straps have a wider area of being able to slide it up or down. This one is too narrow of a range and basically could accommodate flat chested people between 5’6” and 5’8”. If you are shorter or taller than this, likely it will not be in a comfortable position and cause back strain. Again, Everki designers, take a hint from the dozens of well made bags out there. For the ladies, I am going to get around this by sliding it all the way down and using it as a torso strap instead. If you are also <120lbs with a small frame, this should work for you. If not, I recommend purchasing attachable straps and fixing them on yourself—most hiking supply stores can help you here.
(3) It would be nice to have one of the side pockets be a taller one for something like a coffee mug or umbrella instead for the short side pockets with flimsy little straps to hold bottles in place.
(4) There should be attachable (and preferably) tuckable/hidable padded waist straps for a bag this large—regardless of the size of the person wearing it, that is just common sense and a poorly planned design in my opinion having carried dozens of packs over my career. When the straps are tucked along the back, they would provide lumbar support, when they are out, they will secure around the waist. Please add to future designs.

All in all, I will use this bag because it really does seem the best way to keep my really expensive and really large work computer safe. However, Everki should hire some women and consult with some outdoor supply/hiking experts. Even a city bag needs some of these common and helpful features. I will be able to rig this bag to work for me because I have years of experience doing this for made-for-men products, but many people will not know how to do this safely.

I bought the Titan back in 2013 and have used it practically every day to work since then. I am extremely happy with the bag and can not fault it.

A few weeks ago (May 2019) I noticed a small problem with one of the zips. I emailed Everki, expecting that it might now be far to late to do anything about it. But Everki, true to their word, with no fuss, offered to replace the bag and I now have a brand new Titan. If that is not a recipe for brand loyalty then I don't know what is.

I have tried many types of bags. I travel internationally for a living, I have taken the back to 25 plus countries, to the field, on and off shore, business meetings, it does it all. I never have to worry about the bag. It fits all my stuff, fit in the overhead in most planes, I can lock the zippers if need be. The open flat feature is very nice. The adjustment on the straps make it easy to carry loaded or not. The water bottle keeper is a life saver. If your serious, this is the last bag you will need.

I always carry both my personal 18" Alienware and work 15" HP laptops together, snug as a bug in a rug, with their power supplies, I.T. tools and cables, all well protected within this Titan backpack.

Sturdy and comfortable shoulder straps, even when fully loaded.

A vast array of pockets, sleeves and pouches within, make it easy to store the bits and pieces - a place for everything and everything in its place.

I have been a Titan Backpack user for over 5 years now and had given a review after having it for a few months. I figured a new review, with my experience with the backpack, would be good for users looking at them.

I am a road warrior - and I am very fussy about the equipment I travel with. For the last 5 years I have been lugging around a 18.4 Dell Alienware computer in my backpack - also loaded with lot of other gear. This laptop had destroyed 2 other (non-Everki) backpacks in less than the first 4 months. They just could not handle the weight! So - I went searching for a new back pack - and found Everki. To be honest, at first I was sceptical - but after I got the backpack and went on my first trip - I was sold! I have at many times just thrown the backpack over one shoulder - and the strap had no problem with that weight! There were many times I had about 40 lbs in the backpack and it has held up incrediably well over the years!

This packpack has all the pockets and storage you will need. I would carry around a 18.4" laptop, it's huge power bar, two tablets, cables, mice, folders, papers, presentation projector, security devices, etc. I never had any issues not only fitting it all in - but finding places to put them.

Everki's warranty is all that they claim as well. I had lost a strap (it fell off) - and they had a new strap to me within days of reporting it. Their support team was polite and prompt - and once they verified what had gone wrong - they fully supported their product!

The only thing I would recommend for Everki to change on this backpack - would be to put a little more padding/cushion at the bottom-back of the backpack - where the laptop is at. When I would lay the backpack down at times - it felt that it could use some additional padding there. But I never had any damage - so I guess there is enough padding after all.

This is a top notch product! I have absolutely no hesitation in recommending the Titan back pack and Everki to anyone... When I need a new one - I will be purchasing another Everki backpack.


Bradley MacDonald
Greater Vancouver, BC
brad_AT_timeacct_DOT_com

This laptop has survived all of engineering school with me. I regularly packed it to the brim with a binder, multiple books, drafting kit, scientific calculators, fullsize hole-puncher, and a gaming laptop and handled it like a champ. Also every time I had to travel either for my internships or pleasure this was my go to bag and fits more than the standard carry-on. Now as a fulltime engineer I still prefer to take this backpack for my business trips. Recently my backpack started to have issues with the stitching on the top zipper and handle. I contacted customer support (Daniel was friendly and very helpful), followed their simple process to a make a claim and had a new one at my doorstep in less than a week. EVERYONE, THEIR LIFETIME WARRANTY IS REAL!

Been using my Everki Titan for over a year now and love it. It holds an insane amount of stuff including my Alienware 17R4 and adapter/hard drivers/ cables/ tablets / Raspberry Pi / Controllers etc...all at once.

I also use this bag to transport my laptop to and from work on my motorcycle and it works amazingly well.

I unfortunately broke one of the clips and Everki offered to just replace the bag! Even though I just wanted to buy a new clip and fix the bag I had.

Amazing customer service even when it was clearly my fault the clip broke.

Highly HIGHLY recommend this bag to anyone looking for a large laptop bag.

I bought this bag because of a friends experience with Everki and I will be recommending them to everyone I know as well. Everki has a customer for life in me.