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PRIVACY POLICY AND COOKIE POLICY
This Privacy and Cookie Policy (“Policy”) describes the personal data collected or generated (processed) when you use EVERKI’s website everki.com (the “Site”). This Policy describes the types of personal data collected when you use our Site and how your personal data is used, shared and protected. It also explains the choices you have relating to your personal data and how you can contact us.
The Entity Responsible for the Processing of Your Personal Data is:
EVERKI USA, Inc.
17925 Sky Park Circle #E
Irvine, CA 92614
T: +1 949 502 6688
F: +1 949 783 5376
E-mail: [email protected]
EVERKI USA, Inc. and affiliate(s) are referred to as "EVERKI" or "we".
What Personal Data We Collect and When
We ask you for certain personal data to provide you with the products or services. For example, when you make purchases, contact our customer service, request to receive our newsletter, create an account, or interact with our Site. This personal data includes:
- Contact details including name, email, telephone number and shipping, billing address
- Login and account information, including screen name, password and unique user ID
- Personal details including gender, date of birth, product serial number and purchase history
- Payment or credit card information
- Images, photos and videos
- Personal preferences including your wish list, marketing and cookie preferences
When interacting with our Site, data is automatically collected and shared with EVERKI by the technology platforms providing the experience. For example, your web browser or mobile device may share certain data with EVERKI as those devices interact with EVERKI’s Site.
This data includes:
- Cookies, IP addresses, referrer headers, data identifying your web browser and version, and web beacons and tags
Tools to Manage What We Collect
In many cases, your web browser or mobile device platform will provide additional tools to allow you to control when your device collects or shares particular categories of information. For example, your mobile device or web browser may offer tools to allow you to manage cookie usage or location sharing. We encourage you to familiarize yourself with and use the tools available on your devices.
Why and How We Use (Process) Your Personal Data
We use the personal data we collect from you in the following ways:
To Provide the Features of the Site You Request
When you use our Site, we will use your data to provide the product or service you have selected. For example, if you make a purchase on everki.com, we will use the contact information you give us to communicate with you about the purchase. If you reach out to our customer service, we will use information about you, such as delivery or payment information, or the product you have purchased to help you resolve a problem or question.
To Let You Know About Our Products, Services, and for Other Promotional Purposes
To modify your email subscriptions or to opt-out of receiving EVERKI communication, please modify your preferences in the "My User Profile" section of our Site. You can also contact us to exercise your rights related to your personal data via the contact details in the “Question and Feedback” section below or by sending an email to [email protected]
If you are an existing customer of EVERKI (for example, if you have placed an order with us), we may use the email address provided to send you marketing communications about similar EVERKI products, unless you have opted-out. In other cases, we ask for your consent to send you marketing information about EVERKI’s products and promotions. We may use the information that you provide to us to personalize communications on products that may be interesting for you. Where legally required, we will also seek your consent for sending marketing communications.
To Operate and Improve our Business, Products and Services
We may use the data you provide to us to operate our business. For example, when you make a purchase, we may use that information for accounting, shipping, auditing and other internal functions. As another example, we may use data about how you use our products and services to enhance your user experience and to help us diagnose technical and service problems and administer our Site.
To Protect Our or Others' Rights, Property or Safety
We may also use data about how you use our Site to prevent or detect fraud, abuse, illegal uses and violations of our Terms of Use and to comply with court orders, governmental request or applicable law.
For General Research and Analysis Purposes
We use data about how our visitors use our Site to understand customer behavior or preferences. For example, we may use information about how visitors to everki.com search for and find products to better understand the best ways to organize and present product offerings.
Other Purposes
We may also use your personal data in other ways and will provide specific notice at the time of collection and obtain your consent where necessary.
Sharing of Your Personal Data
EVERKI’s Sharing
EVERKI shares your personal data with:
- EVERKI affiliates for the purposes and under the conditions outlined above
- Third party service providers processing personal data on EVERKI’s behalf, for example to process credit cards and payments, shipping and deliveries, manage and service our data, distribute emails, research and analysis, manage brand and product promotions as well as administering certain services and features
- Other third parties to the extent necessary to: (i) comply with a government request, a court order or applicable law; (ii) prevent illegal uses of our Site or violations of our Site’s Terms of Use and our policies; (iii) defend ourselves against third party claims; and (iv) assist in fraud prevention or investigation (e.g., counterfeiting)
We may also transfer personal data we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, spin-off, dissolution or liquidation).
Your Sharing
When you use certain social features on our Site, you can create a public profile that may include information such as your screen name, profile picture and hometown. You can also share content with your friends or the public, including reviews.
Protection and Management of your Personal Data
- Encryption & Security: We use a variety of technical and organizational security measures, including encryption and authentication tools, to maintain the safety of your personal data. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to these systems.
International data transfers: The personal data we collect or generate (process) in the context of our Site will be stored in the USA. Some of the data recipients with whom EVERKI shares your personal data may be located in countries other than the country in which your personal data originally was collected. The laws in those countries may not provide the same level of data protection compared to the country in which you initially provided your data. Nevertheless, when we transfer your personal data to recipients in other countries, including the USA, we will protect that personal data as described in this Policy and in compliance with applicable law.
If you are located in the European Economic Area (“EEA”) or Switzerland, we take measures to comply with applicable legal requirements and ensure adequate protection for the transfer of personal data to recipients in countries outside of the EEA or Switzerland.
- Retention of your data: We retain your personal data for as long as necessary to fulfill the purposes for which we collect it, except if required otherwise by law.
- Your rights related to your personal data: You have the right to request: (i) access to your personal data; (ii) correction of your personal data if it is incomplete or inaccurate; or (iii) deletion of your personal data. You also have the right to object to the processing of your personal data on compelling legitimate grounds relating to your particular situation. Where we have obtained your consent for the processing of your personal data, you have the right to withdraw your consent at any time. You also have the right to object to the processing of your personal data, including opting-out from the use for direct marketing purposes.
Cookies
To make this Site work properly, we sometimes place small data files called cookies on your device.
What are cookies?
A cookie is a small text file that a website saves onyour computer or mobile device when you visit the Site. It enables the website to remember your actions and preferences (such as login, IP address, unique cookie identifier, language, browser type, country, time zone, previously visited websites, referring URLs,information about your interaction with our Site, purchases, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the Site or browse from one page to another.
Third parties may also collect information via the Site through cookies, third party plug-ins, and widgets. These third parties collect data directly from your web browser and the processing of this data is subject to their own privacy policies.
How do we use cookies?
We use cookies to track our customers’ usage of the Site and to understand our customers’ preferences (such as country and language choices). This enables us to provide products to our customers and improve their online experience. We also use cookies to obtain aggregate data about Site traffic and Site interaction, to identify trends and obtain statistics so that we can improve our Site. There are generally three categories of cookies used on our Site:
- Functional: These cookies are required for basic Site functionality and are therefore always enabled. These include cookies that allow you to be remembered as you explore our Site within a single session or, if you request, from session to session. They help make the shopping cart and checkout process possible as well as assist in security issues and conforming to regulations.
- Performance: These cookies allow us to improve our Site’s functionality by tracking usage. In some cases, these cookies improve the speed with which we can process your request and allow us to remember Site preferences you have selected. Refusing these cookies may result in poorly tailored recommendations and slow Site performance.
- Social Media and Advertising: Social media cookies offer the possibility to connect you to your social networks and share content from our Site through social media. Advertising cookies (of third parties) collect information to help better tailor advertising to your interests, both within and beyond our Site. In some cases, these cookies involve the processing of your personal data. Refusing these cookies may result in seeing advertising that is not as relevant to you or you not being able to link effectively with Facebook, Twitter, or other social networks and/or not allowing you to share content on social media.
You can change your preference by visiting the "Cookie Settings" at the bottom of each page of our Site.
For a comprehensive and up-to-date summary of every third party accessing your web browser (through our Site or otherwise), we recommend installing a web browser plugin built for this purpose. You can also choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings on each browser and device that you use. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you may not have access to many features that make our Site more efficient and some of our Site features will not function properly.
Links to Other Websites
We have links on our website to other sites. This privacy policy does not cover the links within our site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.
Changes to our Privacy Policy
Applicable law and our practices may change over time. If we decide to update our Policy, we will post the changes on our Site. If we materially change the way in which we process personal data, we will provide you with prior notice, or where legally required, request your consent prior to implementing such changes. We strongly encourage you to read our Policy and keep yourself informed of our practices. This Policy was last modified on May 20, 2018.
Questions and Feedback
If you have questions, comments or concerns about our Policy and privacy practices, or wish to provide feedback or exercise your rights related to your personal data, please contact us at:
Attention: Privacy
EVERKI USA, Inc.
17925 Sky Park Circle #E
Irvine, CA 92614
T: +1 949 502 6688
F: +1 949 783 5376
You may also send us an email at [email protected] or click here.
If you contact us with a privacy complaint it will be assessed with the aim of resolving the issue in a timely and effective manner.
