The straps, as others have mentioned, are awkward at best. I have used this pack for business for about 3 years and carry it over one shoulder. The strap on that side is nor void of all padding; it has compressed to the point that that the strap is now a thin strip of material that twists and binds, and is very uncomfortable to use anymore. It is very disappointing for the amount of money. Other than that the design of the compartments for organization is great.

Almost perfect. This backpack is amazingly designed as fas as compartments and amazing durability. I love the hard shelled glasses case and the features. BUT! this backpack does not feel comfortable at all. it feels as if you're wearing a thick cardboard box on your back. very square with no cushing at all. No comfort on your shoulder or back. Every backpack ive owned has descent soft back with some kind of airflow or really squishy straps but not this one. straps feel very tiny and uncofortable. nevertheless, i dig the product. i travel quiet a bit and enjoy all the compartments.