Terms & Conditions – EVERKI EU GmbH EU Online Shop

1. Scope and Contractual Partner

These T&Cs apply to all orders placed by consumers (as defined in Article 2(1) of Directive 2011/83/EU) via the online shop of EVERKI EU GmbH, Westbahnhof 5, 38118 Braunschweig, Germany. Managing Director: Jan-Philip Kohler; Commercial Register: HRB 212156; Email: support(at)everki.com ( please replace "(at)" with "@")

2. Conclusion of Contract

Product listings in our online shop are non-binding. By clicking “Place Order,” you submit a binding order. A contract is concluded once we confirm your order by email or dispatch the goods.

3. Right of Withdrawal (Extended to 30 Days)

You have a legal right to withdraw from the contract within 14 days. In addition, we voluntarily extend the withdrawal period to 30 days from receipt of the goods. The conditions and consequences of the statutory withdrawal apply accordingly.

4. Prices, Shipping & Returns

  • All prices are in euros and include VAT.
  • Shipping within the EU is charged at €15 per order.
  • Orders over €300 are shipped free of charge.
  • Returns within the EU are free of charge.

5. Payment

Payment can be made by credit card (Visa, MasterCard, American Express) or via PayPal. We reserve the right to exclude specific payment methods in individual cases. Your payment will be processed upon conclusion of the contract.

6. Delivery

Delivery time is typically 4–6 business days within the EU. We will notify you promptly if a product is unavailable. Partial deliveries are permissible if reasonable.

7. Retention of Title

All goods remain the property of EVERKI EU GmbH until full payment has been received.

8. Warranty

Statutory warranty rights apply. This does not affect any additional manufacturer warranties provided separately.

9. Liability

We assume unlimited liability in cases of intent, gross negligence, and injury to life, body, or health.

For simple negligence, liability is limited to foreseeable and typical damages and only in case of breach of essential contractual obligations.

10. Storage of Contract Text

The contract text is not stored publicly. You will receive an order and shipping confirmation by email.

11. Cancellations

Orders cannot be canceled online after placement. Please contact customer service. If the parcel has already been dispatched, you may refuse delivery.

12. Applicable Law

German law shall apply to all contractual relations. For consumers residing in the EU, this choice of law shall not restrict any mandatory consumer protection rights of the consumer’s country of residence (in accordance with Article 6(2) of Regulation (EC) No 593/2008).

As of: June 2025

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